For E-Commerce Brands · £2m–£20m

A personal shopper
for every visitor.

A voice AI concierge deployed on your website — trained on your catalogue, your brand, and your customers' most common questions. Customers speak; Delia answers, recommends, and moves them to purchase.

68%
of carts abandoned before checkout
74%
of questions go unanswered on product pages
Days
to go live — not months

Your customers have questions.
Nobody answers them.

High-consideration purchases stall before checkout. Customers want to speak to someone — about sizing, ingredients, compatibility, returns. Your product page can't have that conversation. Delia can.

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Questions that kill conversions
A customer is ready to buy but unsure about sizing or allergens. There's nobody to ask. They don't buy. The question that would have taken 20 seconds to answer costs you the sale.
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Peak intent, zero support
Half your traffic browses evenings and weekends. Your customer team clocks off at 6pm. Delia never does — the moment a customer speaks, she responds.
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No personal guidance
Every visitor sees the same static page. Nobody listens to what they need, recommends the right product, or speaks to their specific concern. Delia does — for every single visitor.
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Support teams answering the same questions
'Is this vegan?', 'What size should I order?', 'When will it arrive?' — the same 30 questions, hundreds of times a month. Delia handles every one, instantly.

The sale is lost not at checkout — but before it, when a question goes unanswered. Delia is there in that moment.

Delia knows your catalogue
inside and out.

Configured with your full product range, brand voice, and purchase logic. Customers tap a button and speak — Delia listens, understands, and responds like a knowledgeable member of your team.

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Voice-first product discovery
Customers speak naturally — "I need something for sensitive skin, around £30" — and Delia responds with specific, informed recommendations. Not a search bar. A conversation.
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Deep product knowledge
Ingredients, sizing guides, compatibility, stock levels, delivery windows — Delia knows your entire catalogue and answers with the specificity that gives customers confidence to buy.
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Multilingual — every customer included
Delia speaks your customers' language. Switch seamlessly between English, Italian, French, Spanish and more — so no international customer ever feels unserved.
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Purchase intent intelligence
See what customers ask before buying, where they hesitate, and which products generate the most questions. Every conversation becomes product and CX insight in your dashboard.
Live Preview

See Delia in action.

This is what your customers experience — a warm, knowledgeable voice concierge that knows your business.

V
Vienna Shoes
Delia Concierge · Active
Live
Hi there — I'm Delia, your personal concierge for Vienna Shoes. Speak to me about sizing, styles, or anything you're looking for. What can I help you with today?
Do you have the Venezia loafer in a 43?
Yes — the Venezia is in stock in a 43. One thing worth knowing: this style runs slightly narrow in the last, so if you're between sizes I'd suggest the 43 here. Want me to tell you more about the Venezia, or shall I pull up an alternative with a wider fit?
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Tap to speak · or type below
Pricing
Pilot
£497/mo
30-day trial. Full deployment, catalogue-trained. One optimisation round included.
Premium
£1,997/mo
Multi-channel. Voice + chat + SMS. CRM integration. Custom persona. Dedicated account manager.
Ready when you are

Your customers are asking.
Let Delia answer.

30-day pilot. Configured for your catalogue. Live in days.

Book a Demo → Back to Ovysion →